- What accreditation does Demotix offer?
- How do I qualify for accreditation?
- How do I apply for accreditation?
- I need a press pass urgently and I don't have 20 published stories. Can I still get one?
- How do I pay for the press pass?
- Can I pay for the press pass using funds owing to me in my Demotix account?
- How can I set up a Paypal account? What if I don't have a credit card?
- Where do I find the reference number for my press pass application?
- Can I pay by a different method?
- How long will it take for my accreditation to be processed?
- Will I receive an email confirmation that my payment has been received?
- Can I change my details, like delivery address or photo, after paying for my press pass?
- How do I renew my press pass?
What accreditation does Demotix offer?
Through your Profile Dashboard, you can apply for a letter of accreditation for a specific event, or for a Demotix press pass.
How do I qualify for accreditation?
You can apply for a letter of accreditation after having had five stories published on the Demotix website.
Before you can apply for a press pass, you must have published 20 stories on the Demotix website.
How do I apply for accreditation?
Click "Dashboard" at the top left of any page when you are logged in. On the right of your Dashboard page are links to the forms to apply for the press pass or an accreditation letter.
Please note that the link to apply for the press pass will not appear until you have had 20 stories published.
I need a press pass urgently and I don't have 20 published stories. Can I still get one?
Unfortunately, no.
The press pass works because the authorities understand that we make sure that the people who have them are genuine reporters. If we give press passes to anyone who asks for them, even if they don't meet our preconditions, the press pass will quickly become devalued and worthless, and press officers and police will have good reason to ignore your claims to be a bona fide reporter.
For the good of everyone who has a press pass, we have to make sure that this does not happen. For this reason, you will absolutely not be issued with a press pass until you have had 20 stories published.
How do I pay for the press pass?
Our preferred payment method for the pass is Paypal. We charge $20 for printing and shipping to any location in the world.
Please send your payment to billing{at}Demotix.com, quoting your 6-digit application reference number. If you do not include this number, we will not be able to process your payment.
Can I pay for the press pass using funds owing to me in my Demotix account?
At the moment, we can't do anything with your royalty payments other than send them straight on to you. This means that we can't simply deduct payment for the press pass directly from any funds owing to you as shown on the Sales Dashboard.
How can I set up a Paypal account? What if I don't have a credit card?
To set up a Paypal account, please click here.
If you don't have a credit card, you can still set up an account. For more information, please click here.
Where do I find the reference number for my press pass application?
You will be sent the reference number in a confirmation email after filling out the application form.
Can I pay by a different method?
If Paypal is not available in your country, we can accept payments via Moneybookers, Western Union, or credit card. These are only available on request, so please contact the office by emailing info{at}demotix.com or calling us on +44 207 644 7501 before attempting to pay via these methods.
How long will it take for my accreditation to be processed?
We aim to process all accreditation requests within 24 hours.
We will send you a digital copy of your accreditation letter via email.
The press pass takes around 12 business days (Monday - Friday) to be delivered worldwide from our printers in Canada.
Will I receive an email confirmation that my payment has been received?
No. Paypal gives you a receipt for your payment, which is your record of the transaction. We process paid press pass applications twice weekly.
Can I change my details, like delivery address or photo, after paying for my press pass?
If your press pass has already been dispatched, you will have to go through the process again and pay for a new pass to be printed and delivered.
How do I renew my press pass?
If you want to renew your press pass and your pass is due to expire within 15 days then you will see a message appear on your dashboard prompting you to re-appy.
You'll need to be able to send another $20 payment by PayPal, including the original reference number from your press pass application.
