This Demotix website (“website”) is operated by Demotix Ltd whose address is:
111 Salusbury Road
London, NW6 6RG
You may be accessing our website from a computer or mobile phone device (through an iPhone application, for example) and this policy governs your use of our website regardless of the means of access. We also like to interact with you on third party sites where we post content or invite your feedback, such as www.facebook.com/demotix and www.twitter.com/demotix ("Third Party Sites").
Collection of Personal Data
You may provide us with your Personal Data in order to receive information, advice, or services from us. We may request personal information about you such as your name, postal address, email address, telephone numbers and we may ask for information which enables us to provide a personalised service to you. The information you give us is either manually or electronically stored in our databases.
If you register with us, you will share some personal information, such as your name, address, date of birth and e-mail address. You do not have to be a registered user to visit the website. But, you will have to register if you want to upload images, interact with the website or make full use of our services. Once you register, you will have an account with Demotix and a password to access that account. You may never use another person's account without permission and you may not use anyone else's password. You should keep your registration current and complete. You are responsible for maintaining the confidentiality of your account and password. Please also let us know if there is any unauthorized use of your account or password. We recommend that you always log out from your account at the end of a session with us to prevent other people from accessing your account without your permission. You represent and warrant that all the information you provide in your public profile and user account is accurate and complete. You are solely responsible for any activity occurring on your user account.
We sometimes supplement the information that you provide with information that is received from third parties. For instance, if inaccurate post codes are received, we will use third party software to fix them.
Your public profile
Use of Personal Data
We process your Personal Data, and share your Personal Data with other members of the Demotix Ltd Group, or others, only for specific and limited purposes. We ask only for data that is adequate, relevant and not excessive for those purposes. Some of these purposes may include the following:
- For the purposes of managing your account and content that you upload or licence from the site
- To process your request for information or advice
- To help diagnose any problems with our server and administer our website
We will also collect billing and financial information necessary to process your payments, which may include your postal and e-mail addresses. We may also receive the billing and payment information that you provide when your purchase is processed by another party, such as Paypal or Moneybookers. Our Terms of Business explain our policies and terms relevant to our charges and billing practices.
Publically Accessible Information
We offer you the opportunity to post, submit and exchange content and information on publicly accessible areas of our website. You should exercise caution if you choose to disclose personally identifiable information in a publicly accessible area. Remember that this information may remain indefinitely in the publicly accessible area of the website. Also, other users may also be able to view two or more of your individual postings collectively. You are solely responsible for any information that you disclose and disseminate on publicly accessible areas. If you have a concern about any personally identifiable information you have posted on any publicly accessible areas and are unable to delete or edit it, please contact us.
Anonymous data collected through this website
In addition to the information we collect as described above, we use technology to collect anonymous information about the use of our website. For example, we use technology to track which pages of our website our visitors view. We also use technology to determine which Web browsers our visitors use. This technology does not identify you personally; it simply enables us to compile statistics about our visitors and their use of our website.
We use this anonymous data to improve the content and functionality of our website and our e-mail updates, to better understand our customers and visitors, and to improve the services we offer.
In order to collect the anonymous data described in the preceding paragraph, we may use temporary “cookies” that remain in the cookies file of your browser until the browser is closed. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer’s hard drive. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. We also use your IP address to help diagnose problems with our server and to administer our website. An IP address is a numeric code that identifies your computer on a network, or in this case, the Internet. Your IP address is also used to gather broad demographic information, such as determining how many of our visitors are from outside of the UK. We may also perform IP lookups to determine which domain you are coming from (i.e: aol.com, yourcompany.com) to more accurately gauge our users' demographics.
Disclosure of your Personal Data
We do not share with, nor sell nor distribute your Personal Data to unrelated third parties, except under these limited circumstances:
- We will provide your information to third party companies to perform services on our behalf, including payment processing, data analysis, e-mail delivery, hosting services and customer service. We direct all such third party service providers to maintain the confidentiality of the information disclosed to them and to not use your information for any purpose other than to provide services on our behalf. Please note that payments made by third party payment providers may also be subject to additional policies.
- We may share or transfer the information in our databases to comply with a legal or regulatory requirement, for the administration of justice, interacting with anti-fraud databases, to protect your vital interests, to protect the security or integrity of our databases or this website, to take precautions against legal liability, or in the event of our sale, merger, reorganisation, transfer of business, dissolution or similar event.
- If we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets.
Where appropriate, before disclosing Personal Data to a third party, we contractually require the third party to take adequate precautions to protect that data and to comply with applicable law.
Data Integrity and Security
We strive to maintain the reliability, accuracy, completeness and currency of Personal Data in our databases and to protect the privacy and security of our databases. The security measures in place on our website and computer systems, aim to protect the loss, misuse or alteration of the information you provide to us. We keep your Personal Data only for as long as reasonably necessary for the purposes for which it was collected or to comply with any applicable legal or regulatory requirements, or our data retention policy.
We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of sensitive information, in this instance, the tax identification number you may provide on our registration page. SSL authentication and encryption of the information that you send to us over the Internet help protect such online information from third party interception.
We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.
Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. For example, we cannot ensure the security of your data during transmission to us or the security of your data on an iPhone, Android (or other telephone device that can use phone applications) or on another computer. This reality is true of all Internet or data transmission use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.
When you upload news stories, data and/or images including photographs (“Content”) using the Demotix app on a device we collect location information. We collect two forms of location data, in both instances pertaining to the Content you submit: (i) General Geographic Location Data: we collect this information to enable us to accurately display the geographic location of your Content when we post on our website. We only publish the general geographic location of the Content, for example city, town or country. (ii) Image File Data: we collect EXIF file metadata, this metadata is usually automatically tagged to your Content (for example images/photographs), we collect and use this information to verify the geo-location of the Content you submit, we also pass this information to our third party media buyers for the same purpose. We obtain your consent to collect this data on the registration page of our website, and on the first instance you use the Demotix app on your device.
Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will (subject to the exceptions to the requirement to disclose under the DPA) disclose to you the Personal Data we hold about you, for which we may make a small charge. Requests to delete Personal Data are subject to any applicable legal and regulatory requirements or document retention obligations and any of our current contracts which are still in force. If you wish to make a subject access request, relating to Personal Data held about you by Demotix Ltd, please write to:
Demotix Newcombe House 10th Floor, 45 Notting Hill Gate London, W11 3LQ
We encourage you to ensure that your Personal Data is accurate and kept up to date so please regularly update any information you have given to us by sending an email to email@example.com, or by writing to us. We will correct, amend or delete any Personal Data that you notify us is inaccurate and notify any third party recipients of necessary changes.
Links to other websites
Our website contains hyperlinks to other pages on our website. We may use technology to track how often these links are used and which pages on our website our visitors choose to view. Again this technology does not identify you personally – it simply enables us to compile statistics about the use of these hyperlinks.
Transfer of Data Abroad
We may transfer data between members of the Demotix Ltd Group, and our offices and third party processors which may be located outside the EEA. Where your Personal Data is transferred outside the EEA we will ensure that the recipient agrees to keep your information confidential and hold it securely in accordance with the requirements of the DPA.
If you are visiting our website from a country other than the country in which our servers are located, the various communications will necessarily result in the transfer of information across international boundaries.
By providing us with your Personal Data, you consent to the processing and transfer of your data as set out in this section.
We hope you will be delighted with our services. If you no longer wish to receive information from us and want to be removed from our standard mailing list you can "unsubscribe" by email or post by contacting us at the address given below. Please allow twenty eight days for the unsubscribe process to be completed.
Remember that by stopping the information that you receive from us about our products and services may not benefit you.
If you do not want to receive unsolicited mail from any source, you can stop this by registering with the "Mailing Preference Service". There are also telephone, fax and email preference services. For more information on the preference services, please visit the Direct Marketing Association's website.
Our address is:
111 Salusbury Road
London, NW6 6RG